Virtual Visit Info

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Planning for your Virtual Visit

  • This is a Virtual Visit done at home on a personal device, please do not come to an Allegro Pediatrics clinic location
  • Complete the online pre-visit paperwork prior to your appointment
  • Click on the orange link above to complete the online pre-visit paperwork prior to your appointment
  • Download the most current ‘Zoom Cloud Meetings’ app to your phone, laptop, or desktop computer
  • Our licensing and workflows with Zoom ensure HIPAA compliance and allows us to safely and securely discuss health information during your Virtual Visit
  • By scheduling a Virtual Visit, you consent to the electronic communication of your or your child’s health information through audio, video, and/or photo technology
  • Choose a device that allows for more flexible viewing (for example, viewing a patient’s throat)
  • The device used for the Virtual Visit must have a functioning camera and microphone
  • Allow Zoom access to your device’s microphone and camera
  • Please take the call in a quiet, private, well-lit area with a stable internet connection or strong cell service
  • Depending on the reason for your appointment, you may also need a flashlight to provide additional light
  • Viewing the fine details of a rash or other visual finding is often challenging over video connections. You can help us by taking pictures of the area of concern prior to your appointment.  Please use a camera or smart phone with high quality camera to take pictures close up and in good light.  Upload these images to the device that you will use for your virtual visit.  Let the provider know you took pictures. We will ask you to use the screenshare function of Zoom

Your Virtual Visit

  • 10 minutes prior to your appointment, you will be sent a reminder email and or text that contains a link to access your virtual visit
  • Click the Virtual Visit link at the top of this email 5 minutes before your appointment time and you will be placed in a virtual waiting room until your provider is ready to join
  • Please sign in with the patient’s full name so we can identify you
  • If you lose connection at any time during the visit, click the Zoom link in your confirmation email and the visit will resume

Billing for Virtual Visits

  • Please contact the Allegro Business Office at 425.460.5601 for any billing questions. If a Virtual Visit claim is denied, please call our Business Office as soon as possible
  • During your visit, the provider may determine that an in-office visit would be preferred for medical reasons. You will not be charged for the Virtual Visit if this occurs