We all have those days when we hit unexpected traffic, or just can’t get out of the house on time. If you are running late for your appointment at Allegro Pediatrics, please let us know.
We do our best to accommodate our patient families and to be on time for all our appointments. When patients arrive late, it can affect our schedule and impact other families. If you arrive more than 10 minutes late for a scheduled appointment, you may be asked to reschedule in order to give your child the best care.
We understand that plans change and ask that you please contact Allegro Pediatrics if you are unable to make your scheduled appointment.
Patients who do not arrive before the end of their scheduled appointment time will be marked as a "No-Show." Cancellations or rescheduling made on the same day as a scheduled appointment will be classified as a "Late Cancellation" or "Late Reschedule."
This no-show and late cancellation/reschedule policy will be enforced with the following actions by Allegro Pediatrics to ensure mutual accountability and respect:
- 1st Occurrence: Patient family will receive a warning and reminder/clarification of our policy
- 2nd Occurrence: $25 charge and reminder about our policy
- 3rd Occurrence: $50 charge and notification that any further occurrences will result in discharge from Allegro Pediatrics
- 4th Occurrence: Patient will be discharged from Allegro Pediatrics and will need to seek medical care elsewhere
- Video or audio recording and photography (hereinafter referred to as "recording") in the exam room require the consent of both the patient and the provider and/or staff involved.
- To assure safe provision of care, we do not allow recording during procedures.
- Allegro Pediatrics reserves the right to request that recording be discontinued at any time during the visit, at the discretion of the staff or providers involved.
- Any permitted recording is not part of the medical record and the parent/guardian assumes sole responsibility to protect the privacy of the recording.
- To insure the privacy of other patients, recording is only allowed in the exam room with the door closed and not in common areas like the waiting room.
Our mission is to provide excellent healthcare for infants, children, and adolescents within our community. That starts with preventative visits like well child checkups to help keep children healthy.
Currently a vast majority of insurance plans include coverage for well care appointments with no charge to the patient’s family. Well child checkups include a general assessment of growth and development, screening for medical, behavioral, and psychological problems, advice about safety and development, a review of vaccinations and updates as needed, and the completion of a health form for participation in school, sports, camps and other activities. In the course of performing this type of visit your physician will be happy to address specific concerns or questions that you have about your child’s general well being.
In some instances a more significant or time consuming health or psychological problem will be identified and addressed. If so, the time and effort in addressing that problem may go beyond the scope of what is included in a normal well child check-up.
Some examples include:
- A diagnosis of a new problem requiring testing, referral and or a new prescription
- An extensive discussion of a new or existing medical, behavioral or psychological problem
- A procedure such as removal of a bead from the nose or treatment of a wart
These cases may incur additional charges which are outside the scope of what your insurance covers in a well care appointment and may lead to you having some financial responsibility for the visit. If you are having financial difficulties and cannot readily pay your bill at Allegro Pediatrics, please contact our billing office at 425-460-5601. We will be happy to discuss the situation with you to see if we can help arrange a workable payment plan with you.
Our Commitment to Your Child’s Well-Being
Allegro Pediatrics is committed to delivering excellent medical care in a nurturing and collaborative setting. Our top priority is your child’s physical health and emotional well-being. We recognize that family changes—such as divorce, separation, or new custody arrangements—can affect your child’s experience in our office, and we strive to offer compassionate support throughout these transitions.
Consent for Care & Guardianship Documentation
Every patient under 18 must have a signed Consent to Care form from a parent or legal guardian on file. This allows us to provide care in your child’s best interest. Your child will be seen regardless of who accompanies them to the visit once the form is completed. If your child is cared for by a non-parent guardian, please submit documentation outlining your child’s guardianship rights and responsibilities.
Medical Decision Making
Unless provided with an updated legal Parenting Plan, Allegro Pediatrics will assume both parents share joint medical decision-making rights. Either parent may bring your child for care. However, for significant non-emergency decisions—like surgery or long-term therapy—parents or guardians are expected to consult each other and reach agreement.
Regardless of who holds medical decision-making authority, Allegro Pediatrics is not responsible for contacting a parent or guardian who is not present at the visit. It is the responsibility of the parents or guardians to communicate with one another regarding their child’s care and visit details. If medical decisions are made outside the terms outlined in a Parenting Plan or custody agreement, those decisions may be subject to challenge in court by the other parent or guardian. Please update the clinic promptly with any changes to legal arrangements.
Privacy, Confidentiality & Teen Autonomy
We protect your child’s privacy and keep health information confidential. Medical records are shared only with those who are legally authorized. Both parents and legal guardians can access records by completing a release form and paying any fees. If there are court-ordered restrictions on access to medical records, please provide documentation.
Under Washington state law, minors aged 13 and older have privacy rights regarding mental, behavioral, and sexual health. They can make certain decisions independently and may choose whether parents can access related records.
Communication Responsibilities & Electronic Health Records
Clear communication among parents, guardians, and caregivers is essential. Our staff may share health information with individuals who have legal rights to access medical records. However, parents or guardians are responsible for keeping each other informed about appointments, account information, and care decisions. Our system sends reminders to one main phone number and one email address. We recommend families decide together which contact information to use. Either parent may update these details, and you should notify the other parent of any changes. Each parent may set up their own login credentials to access a shared portal account for your child’s medical information. When your child turns 18, they will become the sole owner of their portal account.
To ensure effective communication, please keep your contact information current and inform us of any changes to phone numbers, addresses, or email addresses.
Supporting Emotional Well-Being
Family changes and custody transitions can be stressful for children, especially during medical visits. We encourage parents and guardians to work together to foster a calm, reassuring, and respectful environment. If you need extra support, our team can connect you with child counselors, support groups, or educational materials to help your child cope. Please ask about these resources if you think they may benefit your family.
Neutral Stance & Disruptions
Allegro Pediatrics remains neutral in adult legal disputes, including divorce and custody. We do not participate in legal proceedings unless required by court order. If adult disputes disrupt care or office operations, we may discontinue services for your child but will provide advance notice and assist in finding another provider if necessary. For concerns about co-parent or custody matters, please speak with your attorney rather than your provider; our focus is your child’s medical care.
Contact Patient Relations
If you have questions or need help understanding our policies, email PatientRelations@AllegroPediatrics.com. We are here to support your family and ensure your child receives the best possible care.